Terms & Conditions

1. Acceptance of Terms

By using this Website, you confirm that you are at least 18 years old, or that you are accessing the Website with the involvement or consent of a parent or legal guardian. If you are booking or managing an appointment on behalf of a minor, you confirm that you are their parent or legal guardian, or otherwise authorized to act on their behalf.

2. Use of the Website

You agree to use the Website only for lawful purposes and in a manner that does not:

• Infringe the rights of the Clinic or any third party
• Restrict or inhibit anyone else’s use and enjoyment of the Website
• Involve the transmission of unsolicited advertising, spam, or malicious code
• Attempt unauthorized access to any part of the Website, servers, or databases connected to it

We reserve the right to restrict or terminate access to the Website for any user who violates these Terms.

3. No Medical Advice

The content on this Website — including descriptions of treatments, team profiles, articles, and general information — is provided for informational purposes only and does not constitute medical or dental advice, diagnosis, or treatment recommendations.

Nothing on the Website is a substitute for an in-person consultation, examination, and professional assessment by a licensed dentist. Always seek the advice of a qualified dental or medical professional regarding any dental or health condition, and do not delay seeking treatment based on information found on this Website.

4. Appointments, Cancellations & No-Shows

Appointment requests submitted via the Website are subject to confirmation by our clinical team and do not constitute a guaranteed booking until confirmed.

• We ask that you provide at least [Insert Notice Period, e.g., 24 hours] notice if you need to cancel or reschedule an appointment.
• Repeated missed appointments or late cancellations may result in a cancellation fee, at the Clinic’s discretion, and/or restrictions on future online booking.
• The Clinic reserves the right to reschedule appointments due to unforeseen circumstances (e.g., medical emergencies, staff illness) and will make reasonable efforts to notify you as early as possible.

5. Fees and Payment

Treatment fees are communicated to patients prior to the commencement of treatment and may vary based on individual diagnosis and treatment plan. Payment terms, accepted payment methods, and any deposit requirements will be explained by our clinical or administrative staff at the time of booking or consultation.

Insurance coverage, where applicable, is the responsibility of the patient to verify with their provider. The Clinic is not responsible for determining or guaranteeing insurance reimbursement.

6. Treatment and Informed Consent

All dental treatment provided at the Clinic is subject to a separate, specific informed consent process conducted in person by your treating dentist. You will be given the opportunity to ask questions, understand the risks, benefits, and alternatives of any proposed treatment, and provide consent before treatment begins.

These Terms govern use of the Website and general engagement with the Clinic, and do not replace or substitute the clinical consent process for any specific procedure.

7. Intellectual Property

All content on this Website — including text, graphics, logos, images, team photographs, videos, and the overall design — is the property of the Clinic or its licensors and is protected by applicable copyright and intellectual property laws.

You may view and print pages from the Website for personal, non-commercial use only. You may not reproduce, distribute, modify, or republish any content from the Website without our prior written consent.

8. User-Submitted Content

If you submit content through the Website — such as messages via a contact form, reviews, or testimonials — you grant the Clinic a non-exclusive, royalty-free right to use, reproduce, and display that content in connection with operating and promoting our services, unless otherwise agreed in writing.

You agree not to submit content that is false, defamatory, abusive, or that infringes the rights of any third party.

9. Third-Party Links

Our Website may contain links to third-party websites (e.g., social media platforms, embedded maps). These links are provided for convenience only. We do not endorse and are not responsible for the content, accuracy, or privacy practices of any linked third-party website.

10. Limitation of Liability

To the fullest extent permitted by applicable law, the Clinic shall not be liable for any indirect, incidental, special, or consequential damages arising from:

• Your use of, or inability to use, the Website
• Reliance on any information presented on the Website
• Errors, interruptions, or unavailability of the Website
• Unauthorized access to or alteration of your data, to the extent beyond our reasonable control

Nothing in these Terms limits or excludes the Clinic’s liability for clinical negligence in the actual provision of dental treatment, which remains governed by applicable healthcare and professional liability law in Israel.

11. Indemnification

You agree to indemnify and hold harmless the Clinic, its staff, and affiliated practitioners from any claims, damages, liabilities, and expenses arising from your misuse of the Website or your violation of these Terms.

12. Privacy

Our collection and use of personal and medical information is governed by our Privacy Policy and Cookie Policy, which form part of these Terms by reference.

13. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of Israel, without regard to conflict-of-law principles. Any disputes arising out of or relating to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the competent courts located in Israel.

14. Changes to These Terms

We may revise these Terms from time to time to reflect changes in our services, operations, or legal requirements. The “Last updated” date at the top of this page indicates when the Terms were last revised. Continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.