Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work efficiently, improve user experience, and provide information to website owners.

Cookies may be:

• Session cookies — temporary cookies that are deleted when you close your browser
• Persistent cookies — remain on your device for a set period or until manually deleted

2. How We Use Cookies

We use cookies on our Website for the following purposes:

2.1 Strictly Necessary Cookies

These cookies are essential for the Website to function properly. They enable core functionality such as page navigation, secure areas access, and form submissions (e.g., appointment request forms). The Website cannot function properly without these cookies, and they cannot be switched off in our systems.

2.2 Performance and Analytics Cookies

These cookies collect information about how visitors use our Website, such as which pages are visited most often and whether visitors encounter error messages. This helps us improve how our Website works. Information collected is generally aggregated and anonymous.

Examples may include tools such as Google Analytics.

2.3 Functionality Cookies

These cookies allow the Website to remember choices you make (such as language preference or region) to provide a more personalized experience.

2.4 Marketing and Advertising Cookies

These cookies may be used to track visitors across websites to display relevant advertisements, including on social media platforms (e.g., Facebook/Meta Pixel) or search engines (e.g., Google Ads). These cookies are only used where you have provided consent.

3. Third-Party Cookies

Some cookies on our Website may be placed by third-party services that appear on our pages, such as:

• Google Analytics — for website traffic and usage analysis
• Google Maps — if embedded to show our clinic location
• Social media plugins (e.g., Facebook, Instagram) — if embedded on our pages
• Advertising and remarketing platforms — for marketing purposes, where applicable

These third parties may set their own cookies and are governed by their own privacy and cookie policies, which we encourage you to review.

4. Cookies We May Use

Note: Specific cookie names, providers, and durations should be confirmed and updated based on the actual tools implemented on the live website (e.g., via a cookie audit/scanner).

5. Your Cookie Choices

You have the right to decide whether to accept or reject cookies. You can exercise your preferences in the following ways:

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically:

• View what cookies are stored on your device
• Delete existing cookies
• Block cookies from specific or all websites
• Set preferences for when cookies are allowed

Since the method differs by browser, we recommend checking the “Help” section of your browser:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

5.2 Cookie Consent Banner

If our Website displays a cookie consent banner, you may adjust your preferences there at any time, including opting out of non-essential cookies (analytics, functionality, marketing).

5.3 Opting Out of Third-Party Advertising Cookies

You can also manage advertising cookies directly through industry opt-out tools, such as:

• Google Ads Settings
• Your Online Choices (for EU visitors)

Please note: Disabling certain cookies may affect the functionality of our Website and limit your ability to use certain features, such as submitting appointment requests.

6. Do We Use Cookies to Collect Medical Information?

No. Cookies used on our Website are limited to website functionality, analytics, and marketing purposes. We do not use cookies to collect or store sensitive medical or health information. Any medical or treatment-related information is collected separately through secure clinical processes, as described in our Privacy Policy.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for legal, operational, or regulatory reasons. The “Last updated” date at the top of this page indicates when it was last revised. We encourage you to review this page periodically.